Showroom Manager
Aristocracy London is a menswear fashion house that creates limited edition suits for the modern gentleman. Our customers are dreamers, doers, thinkers and leaders, and we set ourselves high standards in our approach to our products, interactions, and the environment we live in.
Our brand is growing fast with new showrooms and exciting plans for the months to come. We want our team to remain close knit as we expand and we’re looking for people who share our values and want to develop their talents and grow with the company.
Job Purpose:
We’re looking for a Showroom Manager for our flagship showroom in South Kensington. Your passion for suits and superior customer service will shine through your day-to-day work and, as you manage the showroom team, you’ll represent the brand and its values.
In this role, your responsibilities will include:
- Customer Relationship Management: Ensure every customer receives a high level of service, building and maintaining strong relationships to achieve repeat business and customer loyalty.
- Sales Management: Monitor and drive sales to meet targets. Develop and implement strategies to improve sales and customer engagement.
- Team Leadership: Recruit, train, and manage showroom staff. Foster a positive and motivating work environment.
- Inventory Control: Oversee inventory management, including stock levels, ordering, and merchandising.
- Visual Merchandising: Maintain the showroom’s appearance, ensuring it is clean, organised, and visually appealing.
- Operations Management: Manage daily operations, including opening and closing procedures, payments handling and reporting.
In the course of the role, you will be conducting customer appointments yourself and we expect you to use this experience to provide feedback on what works well and what can be improved.
Your Profile
• At least 5 years’ experience in luxury retail, preferably menswear
• Strong IT skills
• Excellent communication skills and an understanding of EDI
• Numerical literacy, attention to detail and accuracy are key
• Flexibility to work weekends and holidays as needed
• Right to work in the UK.
Your Benefits
• Competitive salary and generous quarterly bonus based on performance
• 22 days annual leave plus 6 days in lieu of bank holidays
• An extra day off for your birthday
• Internal and external training
• Staff discount, which can be shared with friends and family
People unleash their full potential when they’re free to be themselves. We believe in equal opportunities and we recruit solely based on skills and experience.